Test Results
We ask you to return for the results of all your tests. These consultations are bulk billed.
Medical Certificate
For doctors to provide Medical Certificates it is necessary for the doctor to consult the patient for that ailment. It is illegal to backdate medical certificates.
Specialist Referral
Referrals for specialists are usually written at the time of consultation or an appointment will be required. You will need to make sure you have your referral prior to your Specialist appointment. They cannot be backdated by law.
Interpreter Service
An interpreter service is available on 131 450 for patients, where a language barrier arises. An Australian Interpreter Service for the impaired hearing is also available by Phoning 1800 246 945.
Patients Privacy
This practice is committed to providing complete General Practice Care to individuals and families. All patient consultations and medical records are kept strictly confidential. No personal information will be disclosed to the third party without written approval from the patient concerned. Read Our Full Privacy policy Here
Repeat Prescriptions
Repeat prescriptions are only given during a consultation, however, some prescriptions may be provided without an appointment if the patient has been seen in the last three months. There is a $20.00 charge for this service. We do have Express Script appointments which are Bulk Billed for repeat Scripts. Please allow 24 hours for over phone Scripts Requests to be processed.
Vaccination
Scheduled immunization and travel vaccinations are available through our practice. Our Practice has a purpose built fridge to store vaccines
Telephone Contact
Doctors and nurses can be contacted by telephone on 3550 5000. They will return your call at the earliest convenience. However, if your call regards a life threatening matter then you should phone ‘000’.
Please allow 24 hours for all telephone enquiries and requests to be processed.
Workers Compensation
Visits for a work related injury/illness are treated at the expense of the injured worker and payment in full is required at the time of each consultation.
Sterilising
All re-usable equipment is sterilised through a fully accredited autoclave by trained staff.